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Frequently Asked
Questions

The decision to begin therapy can be overwhelming.  There is a lot to consider and you probably want some of your questions answered before you decide to contact us.

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Our FAQ section is here for you.  If this doesn't cover what you needed, check out the blog and definitions page.

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Whatever you are facing, you don't have to face it alone.

Addiction therapy office in Austin, TX

What is Harm
reduction?

Harm reduction is a set of practical strategies and ideas aimed at reducing negative consequences associated with drug use. Harm Reduction is also a movement for social justice built on a belief in, and respect for, the rights of people who use drugs. (Harm Reduction Coalition).

Do you prescribe medications?

No.  As an LPC, LMFT I am not able to prescribe medications. 

 

However, I can assist with referring to psychiatrists or to medication assisted treatment programs, when applicable.

Do you Condone Substance use?

I do not condone use, but I do accept that many people use both licit and illicit substances.  I respect personal choice and do not impose goals.  However, at the forefront of our therapy there will be honest discussions of risk with continued use.

Will we only talk about substance use?

No.  Substance use is just one component of your life and certainly does not define who you are.  All of your concerns, whether related to substance use or not can be addressed in therapy.  

We also serve clients who do not have substance use concerns.

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What if I don't know if I want therapy?

Deciding whether or not to begin therapy can be a big decision.  As a starting point, I recommend scheduling a free consultation.  This will provide you an opportunity to gather more information and determine if this is right for you.

how do we meet?

Sessions are offered in person and/or via telehealth, whatever you prefer. 

 

Telehealth is available to all residents of Texas and provided over a HIPAA compliant hosting platform.

How long are sessions?

Sessions are typically around 50 minutes.  Longer sessions can be accommodated upon request.

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30 minute consultations are always free of charge.

Can you write a letter for an emotional support animal?

We do not write emotional animal support letters.  This is simply not our area of expertise.

How do i file a complaint and/or contact the Licensing/
disciplinary authority?

The Texas Behavioral Health Executive Council (BHEC) investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint. 

 

BHEC

512.305.7700

Investigations/Complaints 24-hour, toll-free system 800.821.3205

bhec.texas.gov    

File a complaint: bhec.texas.gov/file-a-complaint

 

Consumer Complaint:

Office of Attorney General's Consumer Protection 

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How do I access my healthcare records?

Per House Bill 4224 and Section 181.105 of the Texas Health and Safety Code, you have the right to request a copy of your mental health records.

 

Records will be granted upon written request according to signed Practice Policies.

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